IT Consulting and Projects
Our methodology is comprised of the following phases according to the PMI – Project Management Institute:
- Monitoring & Controlling
IT Consulting Services
Our consulting services include:
- Alignment of vision & strategy between the business and technology
- Policies & Procedures
- Security & Operational Audits
- Best Practices & Trends
Alignment of vision & strategy between the business and IT
An Information Technology department must be 100% aligned with the goals, projects and strategic vision of the business. That is, an IT Director or Manager must support with an adequate implementation of the technology, and always having a comprehensive vision, the objectives and priorities of the business.
IT Policies & Procedures
Having duly documented Information Technology policies and procedures is key to proper operation and adequate service to users. Basically, a policy is a rule about what is allowed and what is not allowed to do related to, for example, the Internet, computers, cell phones, etc.
On the other hand, having well documented all the procedures related to help desk services, server preparation, software installation, computer equipment preparation, and in general, any other IT activity, is essential to speed up the time of response to users and so that when an employee has to leave the organization, they do not take all the knowledge acquired with them, but it is duly documented.
Security & Operational Audits
Realizar auditorías de operación y de Seguridad de TI de manera frecuente y establecida es una gran forma de asegurar que las operaciones y la seguridad están funcionando de manera correcta. Una buena auditoría del Sistema Financiero, por ejemplo, tiene que ver con depurar usuarios que ya no trabajan en la compañía, o bien con la revisión de los permisos de seguridad.
Another important aspect may be to review the correct use of the applications, that all the software used by the company must be licensed, in the same way to verify the policies for the use of email and passwords, for example, whether they are actually being complied with. according to what is established. These are just a few examples, but in general, they are a large number of topics that should be reviewed in a good audit, both of operations and IT security.
IT Best Practices & Trends
The IT department, by nature, must be at the forefront of technological issues, which always represents a great challenge, since without a doubt, it is one of the industries that evolves the most over time. A good Director or IT Manager must always make sure to implement in his organization, the best practices and latest technologies, in an orderly manner, in such a way that it is of benefit to the users, but taking care that it does not negatively affect the operations of the company. business.
It must be constantly reviewing and updating news, trends, new technologies, versions, hardware, speeds, capacities, bandwidth, storage, and a long etcetera, so that the organization is always at the forefront, thus achieving a competitive advantage that allows you to be more successful in the market.