Discover the secret 'Mute' codes for ShoreTel 265 phones that can streamline tasks and enhance user experience. Dive into the world of shortcuts and efficiencies with our comprehensive guide.
Auto-answering is a useful feature that allows you to answer incoming calls automatically in the absence of an agent. The auto-answer feature answers the call plays a greeting and records an announcement that tells the caller to hang up and try later. This will free the agents from having to answer every incoming call as long as there are no agents on a call